Delhi NCR, Delhi, Haryana and Uttar Pradesh

CRM Software for Logistics Companies in Delhi NCR

Gurugram, Manesar and Bhiwandi-style warehousing corridors around NCR make it a central distribution point for north India.

Enquiries from freight enquiries, transporter networks, WhatsApp and phone calls are easy to lose. We build a CRM for logistics companies in Delhi NCR that captures every lead, assigns it, reminds your team and shows which source is actually converting.

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Problems logistics companies in Delhi NCR tell us about

  • Consignments and vehicles tracked across branches in spreadsheets and WhatsApp groups
  • Freight billing and proof-of-delivery (POD) reconciliation that lags days behind dispatch
  • Fuel, toll and driver-expense leakage that nobody can trace back to a trip
  • Customers phoning for status updates because there is no self-serve tracking

What your CRM does

  • ✔Captures leads automatically from freight enquiries, transporter networks, WhatsApp and phone calls
  • ✔Keeps every one of your shippers and consignees linked to their history, including booking and consignment notes (LR / AWB) with branch-wise numbering
  • ✔Sets follow-up reminders for trip sheets, vehicle allocation and driver assignment
  • ✔Reports on fuel, toll and driver-expense tracking per trip alongside pipeline conversion
  • ✔Removes the problem of consignments and vehicles tracked across branches in spreadsheets and WhatsApp groups
  • ✔Sends WhatsApp, SMS and e-mail follow-ups to shippers and consignees from the same screen

How we work with you

  1. Step 1

    Pipeline design

    We define your stages from first enquiry to customer tracking links with WhatsApp status updates and decide who owns each step.

  2. Step 2

    Integrations

    We connect the channels that bring you freight enquiries, transporter networks, WhatsApp and phone calls.

  3. Step 3

    Launch

    Your team starts with real enquiries from shippers and consignees, not a blank system.

  4. Step 4

    Refine

    Once data flows we tune stages and reports around fuel, toll and driver-expense tracking per trip.

Working with Delhi NCR businesses from Hyderabad

DigiBuilt Solutions is based in Hyderabad and works with clients across India. For logistics and transport businesses in Delhi NCR we run discovery and reviews over video calls, share progress on a project board and visit your site when it adds value. Whether your shippers and consigneesare around Nehru Place, Connaught Place, Gurugram or elsewhere in Delhi NCR, the project is run the same way.

  • No enquiry from shippers and consignees left without an owner
  • Faster first response than: fuel, toll and driver-expense leakage that nobody can trace back to a trip
  • Clear view of which channels bring business

Frequently Asked Questions

Can the CRM work for a sales team spread across Delhi NCR?

Yes. Staff use it from a phone or laptop, log calls and visits as they happen and managers see pOD capture and delivery reconciliation activity in real time.

Can we import our existing shippers and consignees contacts?

Yes. We import contacts and history from spreadsheets, Tally exports or your current tool so nothing from your existing records is lost.

Can the software handle multiple branches and franchise agents?

Yes. Booking, billing and reporting can be split branch-wise or agent-wise, with head-office visibility across all of them and separate logins for each branch.

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