Chennai, Tamil Nadu

CRM Software for Manufacturers in Chennai

Engineering and general manufacturing units across Ambattur, Guindy and the OMR corridor supply customers across India and overseas.

Enquiries from OEM enquiries, dealer networks, trade portals and repeat customers are easy to lose. We build a CRM for manufacturers in Chennai that captures every lead, assigns it, reminds your team and shows which source is actually converting.

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Problems manufacturers in Chennai tell us about

  • Production planned in Excel, so material shortages surface only on the shop floor
  • Raw material overstocking in some items and stock-outs in others
  • Job-work and subcontractor material difficult to reconcile
  • No reliable per-order costing, so margin is known only after the month closes

What your CRM does

  • ✔Captures leads automatically from OEM enquiries, dealer networks, trade portals and repeat customers
  • ✔Keeps every one of your OEM customers and dealers linked to their history, including bill of materials and production planning
  • ✔Sets follow-up reminders for raw material, WIP and finished-goods inventory
  • ✔Reports on order-wise costing and profitability alongside pipeline conversion
  • ✔Removes the problem of production planned in Excel, so material shortages surface only on the shop floor
  • ✔Sends WhatsApp, SMS and e-mail follow-ups to OEM customers and dealers from the same screen

How we work with you

  1. Step 1

    Pipeline design

    We define your stages from first enquiry to dispatch, GST invoicing and e-way bills and decide who owns each step.

  2. Step 2

    Integrations

    We connect the channels that bring you OEM enquiries, dealer networks, trade portals and repeat customers.

  3. Step 3

    Launch

    Your team starts with real enquiries from OEM customers and dealers, not a blank system.

  4. Step 4

    Refine

    Once data flows we tune stages and reports around order-wise costing and profitability.

Working with Chennai businesses from Hyderabad

DigiBuilt Solutions is based in Hyderabad and works with clients across India. For manufacturing units and engineering SMEs in Chennai we run discovery and reviews over video calls, share progress on a project board and visit your site when it adds value. Whether your OEM customers and dealersare around Tambaram, Guindy, Sriperumbudur or elsewhere in Chennai, the project is run the same way.

  • No enquiry from OEM customers and dealers left without an owner
  • Faster first response than: job-work and subcontractor material difficult to reconcile
  • Clear view of which channels bring business

Frequently Asked Questions

Can the CRM work for a sales team spread across Chennai?

Yes. Staff use it from a phone or laptop, log calls and visits as they happen and managers see quality checks, rejection and rework logs activity in real time.

Can we import our existing OEM customers and dealers contacts?

Yes. We import contacts and history from spreadsheets, Tally exports or your current tool so nothing from your existing records is lost.

Can you migrate our existing data from Tally and Excel?

Yes. We import masters, opening stock and outstanding balances from Tally and spreadsheets, and can run both systems in parallel until your team is comfortable.